Enterprise Cellular Services & Managed Mobility Services

Scope Summary

VIA Rail invites proposals for Canadian corporate cellular service for the provision of enterprise cellular voice and data services and the associated line-lifecycle connectivity services required under a dual-supplier model, to operate VIA Rail's corporate mobile fleet across Canada (Both awarded Suppliers will provide and manage connectivity and line lifecycle services). The Primary Supplier alone will provide the managed mobility service across VIA Rail devices and lines, including devices connected through the Secondary Supplier. The Primary Supplier will provide basic device preparation, maintain inventory in Microsoft Intune and ServiceNow, deploy and deliver mobility equipment, recover returned or replaced equipment, provide bilingual Level 1 mobility support during business hours through VIA Rail's existing Service Desk, maintain VIA-owned inventory at the Primary Supplier's designated secure service location, plan and execute approved device refresh activities and external billing monitoring across the fleet.Bidding and Documents are available on http://www.merx.com. Fees may apply; See https://www.merx.com/public/pricing for more information.

Bid Readiness Checklist

• 1. Portal Registration & Eligibility Mandatory
  Confirm active supplier account on the issuing portal to submit bids to buyer "VIA Rail Canada Inc." (Canada).
  Suggested Evidence: SAP Ariba Supplier ID / Procurement Business Number (PBN)
• 2. Submission Deadline & Format Mandatory
  Finalize pricing and compliance attachments at least 24 hours ahead of Closes 2026-12-05.
  Suggested Evidence: Signed Cover Form, Mandatory Returnables & Complete File Upload
• 3. Fleet Licensing, Insurance & Dispatch Plan Mandatory
  Provide vehicle specifications/registrations, driver screening/licensing, route SLA coverage, and commercial auto liability insurance.
  Suggested Evidence: Fleet Roster, Operating Licenses & Insurance Certificate
• 4. Commercial Pricing Schedule Mandatory
  Structure transparent itemized fixed or T&M rate pricing aligned with notice deliverables (ceiling not disclosed in notice).
  Suggested Evidence: Itemized Pricing Table, Rate Card & Scope Assumptions
• 5. Commercial & Statutory Conditions Recommended
  Confirm insurance limits, bonding, or bilingual delivery terms stated in the solicitation.
  Suggested Evidence: Certificate of Insurance / Bonding Letter / Language Capability Note