Physical Security Systems Maintenance and Support Services for Shared Services Canada (SSC)

Scope Summary

Tender Invitation Shared Services Canada (SSC) invites suppliers to submit proposals for the provision of maintenance, technical support, troubleshooting, programming, configuration, installation, commissioning, and related professional services for SSC physical security systems at facilities located in British Columbia, Manitoba, New Brunswick, Nova Scotia, Ontario, Prince Edward Island, and Quebec. Organization Issuing the Solicitation Department: Shared Services Canada (SSC) Contracting Authority: Dusan Adamov Email: [contact via official portal] Procurement Commodity Services Description of Work and Scope Provision of as-required maintenance and support services for Shared Services Canada (SSC) physical security systems, including electronic access control and Closed-Circuit Television (CCTV) systems. Services may include corrective and preventative maintenance, troubleshooting, repair, programming, configuration, installation, commissioning, technical support, and associated professional services. The contract is to support SSC systems utilizing Lenel S2 OnGuard, Genetec, Avigilon, and associated hardware, software, field devices, databases, communications infrastructure, and

Bid Readiness Checklist

• 1. Portal Registration & Eligibility Mandatory
  Confirm active supplier account on the issuing portal to submit bids to buyer "Shared Services Canada (SSC)" (Canada).
  Suggested Evidence: SAP Ariba Supplier ID / Procurement Business Number (PBN)
• 2. Submission Deadline & Format Mandatory
  Finalize pricing and compliance attachments at least 24 hours ahead of Closes 2026-12-07.
  Suggested Evidence: Signed Cover Form, Mandatory Returnables & Complete File Upload
• 3. Technical Specs, Lead Times & Warranty Mandatory
  Confirm OEM/equivalent part compliance, delivery lead times, OEM authorization, and post-delivery warranty coverage.
  Suggested Evidence: Spec Sheet, OEM Authorization & Lead-Time Schedule
• 4. Commercial Pricing Schedule Mandatory
  Structure transparent itemized fixed or T&M rate pricing aligned with notice deliverables (ceiling not disclosed in notice).
  Suggested Evidence: Itemized Pricing Table, Rate Card & Scope Assumptions