Request for Proposal_Smartmail Marketing Platform_2026

Scope Summary

The objective of this Request for Proposal (RFP) is to select one (1) qualified Service Provider to implement, support, and evolve the next-generation Smartmail Marketing Digital Platform (SMMDP). The initial implementation will focus on delivering a Minimum Lovable Product (MLP) that provides a guided, customer-centric experience for planning, purchasing, executing, and measuring Smartmail Marketing campaigns. The Requirement to be performed is outlined in the Ariba Sourcing Event: https://portal.us.bn.cloud.ariba.com/dashboard/public/appext/comsapsbncdiscoveryui#/RfxEvent/preview/1110030755?anId=ANONYMOUS The Requirement to be performed is outlined in the Ariba Sourcing Event: Bidding and Documents are available on http://www.merx.com. Fees may apply; See https://www.merx.com/public/pricing for more information.

Bid Readiness Checklist

• 1. Portal Registration & Eligibility Mandatory
  Confirm active supplier account on the issuing portal to submit bids to buyer "Canada Post Corporation" (Canada).
  Suggested Evidence: SAP Ariba Supplier ID / Procurement Business Number (PBN)
• 2. Submission Deadline & Format Mandatory
  Finalize pricing and compliance attachments at least 24 hours ahead of Closes 2026-12-22.
  Suggested Evidence: Signed Cover Form, Mandatory Returnables & Complete File Upload
• 3. Technical Architecture & Security Mandatory
  Document system architecture, data residency/privacy controls, implementation milestones, and post-launch SLA support.
  Suggested Evidence: Architecture Overview, Security Controls & SLA Matrix
• 4. Commercial Pricing Schedule Mandatory
  Structure transparent itemized fixed or T&M rate pricing aligned with notice deliverables (ceiling not disclosed in notice).
  Suggested Evidence: Itemized Pricing Table, Rate Card & Scope Assumptions