Tier 2 TBIPS - Digital Transformation User Experience (UX)

Scope Summary

Fisheries and Oceans (DFO) has a requirement to obtain User Experience (UX) Professional Services on an “as-and-when requested” basis to support DFO, Chief Digital Officer Sector (CDOS) digital transformation to user-centered products and services with a goal to increase client satisfaction with the accessibility of DFO’s programs and services. As a sector, CDOS includes several service and program lines, each of which have unique target clients, offerings, services and outcomes. The Department aims to design and deliver programs and services that are accessible to all, including persons living with disabilities.

Bid Readiness Checklist

• 0. Eligibility Restriction Gate Mandatory
  Restricted: SA holders only — Confirm your company already holds active qualification under this supply arrangement, standing offer, framework, or set-aside before preparing a bid.
  Suggested Evidence: Pre-Qualification Letter / SA Number / Set-Aside Certification
• 1. Portal Registration & Eligibility Mandatory
  Confirm active supplier account on the issuing portal to submit bids to buyer "Department of Fisheries and Oceans (DFO)" (Canada).
  Suggested Evidence: SAP Ariba Supplier ID / Procurement Business Number (PBN)
• 2. Submission Deadline & Format Mandatory
  Finalize pricing and compliance attachments at least 24 hours ahead of Closes 2026-12-01.
  Suggested Evidence: Signed Cover Form, Mandatory Returnables & Complete File Upload
• 3. Delivery Methodology & References Mandatory
  Provide a clear work plan, deliverable schedule, named key personnel, and 2–3 relevant client references.
  Suggested Evidence: Methodology Narrative, CVs & Case Studies
• 4. Commercial Pricing Schedule Mandatory
  Structure transparent itemized fixed or T&M rate pricing aligned with notice deliverables (ceiling not disclosed in notice).
  Suggested Evidence: Itemized Pricing Table, Rate Card & Scope Assumptions
• 6. Security, Privacy & Accessibility Mandatory
  Address referenced security, data privacy, or accessibility obligations in the notice.
  Suggested Evidence: Security Attestation, Privacy Statement & Accessibility Statement